End-to-end leadership of the Education Program: creation to delivery
Portfolio of prestigious international & local Salon Brands
Domestic & International travel
About The Company
Our client is an Australian-owned importer and distributor of high-quality beauty products & equipment, with an exclusive range of well-known brands, spa, & skincare clinic distribution in Australia.
About the Role:
This role presents a unique leadership opportunity for the right individual. Reporting to the General Manager, you will be responsible for driving all product training activities for the company. Starting with the creation of a blueprint for the education function, you will then execute, and continue to develop, training programs in line with company & brand strategy.
Responsibilities Include:
- Create, co-ordinate and deliver in-field education calendar, programs and webinars
- Deliver training both internally & externally; e.g. State training & sales teams, Beauty Salon Consultants & Salon Groups.
- Build strong relationships with all partners; e.g. Brand Owners, Salons, Marketing, Sales.
- Create and deliver company specific “train the trainer’ program for the sales team.
- Act as day-to-day conduit to education functions for all distributed brands
- Co-ordinate education content from brand owners and customise for Australian market
- Create company specific cross-brand education programs (e.g. retail training)
- Deliver ROI on training
- Integrate with sales and marketing functions to optimise sales conversion
- Acts as the ‘face and voice' of the company to deliver product and brand expertise to press and clients
- Cost management of the education cost centre including travel budget
- Create relationships with key national education facilities
- Availability for both National & International travel
Skills, Experience & Qualifications:
- Certificate IV in Training and Assessment essential
- 3-5 years training experience - beauty salons/cosmetics companies
- High energy, engaging, with a positive can-do attitude
- Highly developed communication & coaching skills
- Innovative team player with excellent written and verbal presentation skills
- Planning, organising & time management skills
- Attention to detail and high level of accuracy
- Relationship builder